USVOIPSOLS

We make things better.

PBX DEPLOYMENT

We provide solution you need within your budget ensuring data privacy and confidentiality

What is pbx

PBX stands for Private Branch Exchange comprising of Hardware and / or Software, which is a private telephone network used within a company or organization. The users of the PBX can communicate within their company and with the outside world, using different communication channels like VoIP, ISDN or analog.

Why deploy in-house PBX

  • Lower costs over several years
    • Deploying PBX on your premises would cost higher initially for required hardware as compared to hosted PBX, however this additional cost would be off set over period of time at which point the cost over time would be lower.
  • More control and flexibility on your phone system
    • Having your own PBS allows you ti have full control over its use and operation. Changing VoIP providers and making changes to system is easier and quicker
  • Signaling over your own network instead of Internet
    • When you make or transfer a call from one extension to another, you won’t require internet. Instead it would be transferred via your network which can be an advantage especially when your internet is not as good as on other days
  • Don’t have to switch carriers in case you are not happy with PBX provider
    • If you are not happy with your PBX provider or VoIP carrier and want to switch, with you have to change service as a whole. With in-house PBX, you can have multiple carries integrated with your PBX.

What we offer

UsVoipSols offer services to install and configure soft PBX on your server at your desired location having features tailored to your needs. We ensure your PBX is secured and only allowed users can access it*.

OUR FEATURES

  • Inbound, Outbound and Blended call handling and Chat
  • Skills-base call routing
  • Outbound and Broadcast dialing
  • Answer Machine Detection
  • Hot Keys
  • Customizable call disposition per campaign
  • 3-way calling within agent screen
  • Scheduled callbacks
  • Ability to have agents work from almost any internet connected computer
  • IVRs and Voicemails
  • Virtually limitless campaigns, lists, IVRs, inbound queues, DIDs & TFNs, phone accounts, user accounts and voicemail boxes
  • Inbound post-call Customer surveys
  • Integrated web based phone, no agent’s setup required
  • Real time reports
  • Monitor, whisper or barge agent phone calls
  • System-wide, per-Campaign and Inbound DNC Lists
  • Agent Audio Soundboards available
  • Secure logins

Contact us for Free Advise.

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